Hello! I'm your Eskom AI Assistant. How can I help you today? You can ask about electricity services, tariffs, outages, account information, and the latest Eskom updates.
CUSTOMER SUPPORT, SIMPLIFIED
Answers and guidance, when you need them.
Explore an AI-assisted customer experience grounded in publicly available Eskom information.
How can we help?
This is not an official Eskom customer-service channel. Do not enter passwords, PINs, payment details, ID numbers, or other sensitive personal information. Account and fault examples use fictional demo data only.